TY - BOOK AU - Spiro, Rosann L. AU - Stanton, William J. AU - Rich, Gregory A. TI - Management of a sales force SN - 9780070585119 U1 - 658.81 PY - 2003/// CY - New Delhi PB - Tata McGraw -Hill KW - Sales management N1 - Includes index; Part I-Introduction to sales force management Part II-Organizing,staffing and training a sales force Part III-Directing sales force operations Part IV-Sales planning Part V-Evaluating sales performance ER -