TY  - BOOK
TI  - Effective Communication: a guide for the people professions
SN  - 9780230243507
U1  - 302.2 
PY  - 2003///
CY  - New York
PB  - Palgrave Macmillan
N1  - Part I: THEORY.- Understanding Communication.- Understanding Language.- The Written Word.- Speech and Conversation.- Context and Meaning.- Part II: PRACTICE.- Interpersonal Encounters.- Communicating with Children and Young People.- Working with Groups.- Communication Difficulties.- Putting it in Writing.- Managing Communication.- Conclusion
ER  -