TY - BOOK AU - Noe, Raymond A. TI - Human Resource Management: Gaining a Competitive Advantage SN - 0256208107 U1 - 658.3 PY - 1997/// CY - Chicago PB - Richard D Irwin N1 - 1 Human Resource Management: Gaining a Competitive Advantage 1 PART I Managing the Internal and External Environments 37 2 Strategic Human Resource Management 39 3 Global Issues in Human Resource Management 71 4 The Legal Environment and Equal Employment Opportunity 103 5 Employee Relations 135 ViDIX) CasI- SoutHwest ;Airlines: Zompe+in0 +K>"ou0K People 157 PART II Assessing Work AND Work Outcomes 163 6 The Analysis and Design of Work 165 7 Performance Management 195 8 Work Attitudes and Job Withdrawal 233 Video CaSI Detroit Diesel ^lo»*porofton! Evolution of XasUs and T^t+itw des 256 PART III Acquiring Human Resources 261 9 Human Resource Planning 263 ^ 10 Job Choice and the Recruitment of Human Resources 283 11 Personnel Selection and Placement 307 Video Case A) PART IV Developing Human Resources 337 12 Training 339 13 Employee Development 379 14 Career Management 419 Video Case C7s Ow»* Ow Efi+live ^Mde»*sen QK\d (Zons\A\i\ng 449 PART V Compensating Human Resources 453 15 Pay Structure Decisions 455 16 Recognizing Individual Contributions with Pay 487 17 Employee Benefits 517 Video Case -l-lewift ;AssociATes and tAX Xeam lAp Employee Benefits 550 PART VI Special Topics IN Human Resource Management 555 18 Collective Bargaining and Labor Relations 557 19 Increasing the Effectiveness of HR Practices through Technology 599 ER -