Noe, Raymond A.

Human Resource Management: Gaining a Competitive Advantage/ Raymond A. Noe - 2nd - Chicago: Richard D Irwin, 1997. - 671 p.


1 Human Resource Management: Gaining a Competitive Advantage 1
PART I Managing the Internal and External Environments 37
2 Strategic Human Resource Management 39
3 Global Issues in Human Resource Management 71
4 The Legal Environment and Equal Employment Opportunity 103
5 Employee Relations 135
ViDIX) CasI- SoutHwest ;Airlines: Zompe+in0 +K>"ou0K People 157
PART II Assessing Work AND Work Outcomes 163
6 The Analysis and Design of Work 165
7 Performance Management 195
8 Work Attitudes and Job Withdrawal 233
Video CaSI Detroit Diesel ^lo»*porofton! Evolution of XasUs and T^t+itw des 256
PART III Acquiring Human Resources 261
9 Human Resource Planning 263
^ 10 Job Choice and the Recruitment of Human Resources 283
11 Personnel Selection and Placement 307
Video Case A)
PART IV Developing Human Resources 337
12 Training 339
13 Employee Development 379
14 Career Management 419
Video Case C7s Ow»* Ow Efi+live ^Mde»*sen QK\d
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PART V Compensating Human Resources 453
15 Pay Structure Decisions 455
16 Recognizing Individual Contributions with Pay 487
17 Employee Benefits 517
Video Case -l-lewift ;AssociATes and tAX Xeam lAp Employee Benefits 550
PART VI Special Topics IN Human Resource Management 555
18 Collective Bargaining and Labor Relations 557
19 Increasing the Effectiveness of HR Practices through Technology 599


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