TY  - BOOK
TI  - Tourism Operations and Management
SN  - 0198060017
U1  - 338.4791 
PY  - 2009///
CY  - New Delhi
PB  - Oxford University Press
N1  - 	1. Introduction to travel and tourism industry ; 2. History of travel and tourism ; 3. Types of tourism ; 4. Tourism infrastructure ; 5. Tourist transport ; 6. Tourism organizations ; 7. Travel agent and tour operator ; 8. Travel formalities and regulations ; 9. Airline geography ; 10. Itinerary planning ; 11. Tourism product ; 12. Tourism marketing ; 13. Customer service skills ; 14. Tourism impact ; 15. Attraction planning and development ; 16. Emerging trends
ER  -