TY - BOOK TI - Communicating for managerial effectiveness: problems,strategies,solutions SN - 9781412992046 U1 - 652.45 PY - 2013/// CY - Los Angeles PB - Sage Publications N1 - I. FOUNDATION; 1. Understanding Communication; 2. Examining Communication Approaches; 3. Scrutinizing Ethical Issues; 4. Imparting the Organizational Culture; II. COMMUNICATION CHALLENGES; 5. Selecting and Using Communication Technologies; 6. Managing Data, Information, Knowledge, and Action; 7. Providing Performance Feedback; 8. Communicating Across Organization Boundaries; 9. Communicating About Change; 10. Cultivating the Innovative Spirit; 11. Building a World-Class Communication System ER -