Communicating for managerial effectiveness/  problems,strategies,solutions 
Clampitt,Phillip G. 
 - 5th ed. 
 - Los Angeles:  Sage Publications,  2013. 
 - 330 p. 
<br/><br/>	I. FOUNDATION; 1. Understanding Communication; 2. Examining Communication Approaches; 3. Scrutinizing Ethical Issues; 4. Imparting the Organizational Culture; II. COMMUNICATION CHALLENGES; 5. Selecting and Using Communication Technologies; 6. Managing Data, Information, Knowledge, and Action; 7. Providing Performance Feedback; 8. Communicating Across Organization Boundaries; 9. Communicating About Change; 10. Cultivating the Innovative Spirit; 11. Building a World-Class Communication System; 
<br/><br/><label>ISBN: </label>9781412992046 
<br/><br/><label>Dewey Class. No.: </label>652.45  / CLA/C