TY  - BOOK
AU  - Allen, Jennifer M
TI  - Administration and management in criminal justice: a service quality approach
SN  - 9781412950817
U1  - 364.068 
PY  - 2010///
CY  - Los angeles
PB  - Sage
N1  -  Introduction to Managing and Administering a Criminal Justice Organization 
CHAPTER TWO: Open and Closed Systems
 CHAPTER THREE: Service Quality Approach 
CHAPTER FOUR: Environmental Pressures
 CHAPTER FIVE: Power, Conflict, and Ethical Issues 
CHAPTER SIX: Motivational Theories 
CHAPTER SEVEN: Leadership Theories
 CHAPTER EIGHT: Communication 
CHAPTER NINE: Policing Administration 
CHAPTER TEN: Corrections - Prisons, Jails, Detention Centers 
CHAPTER ELEVEN: Courts and Juvenile Justice 
CHAPTER TWELVE: Probation and Parole 
CHAPTER THIRTEEN: Security Management CHAPTER FOURTEEN: Measuring Organizational Effectiveness in Service Quality
ER  -