TY  - BOOK
AU  - Oetzel,John G.
AU  - Ting-Toomey,Stella
TI  - The SAGE handbook of conflict communication: integrating theory, research, and practice
SN  - 0761930450 (cloth)
U1  - 303.6 
PY  - 2006///
CY  - Thousand Oaks, Calif.
PB  - Sage Publicatios
KW  - Conflict management
KW  - Social conflict
KW  - Communication in the social sciences
N1  - Includes bibliographical references and indexes; INTRODUCTION
Introduction
Chapter 1
Definitions and Approaches to Conflict and Communication
Linda L. Putnam
Chapter 2
Quantitative Methods for Conflict Communication Research, with Special Reference to Culture
Edward L. Fink, Deborah A. Cai, & Qi Wang
SECTION 1: INTERPERSONAL CONFLICT
Introduction to Interpersonal Conflict
Chapter 3
Conflict, Emotion, and Communication
Laura K. Guerrero & Angela G. La Valley
Chapter 4
Social Cognition Approaches to Understanding Interpersonal Conflict and Communication
Michael E. Roloff & Courtney Waite Miller
Chapter 5
Conflict in Dating and Marital Relationships
John P. Caughlin & Anita Vangelisti
Chapter 6
Family Conflict Communication
Ascan Koerner & Mary Anne Fitzpatrick
Chapter 7
Managing Conflict in a Competent Manner: 
A Mindful Look at Events that Matter
Daniel J. Canary & Sandra J. Lakey
Chapter 8
Managing Interpersonal Conflict: The Mediation Promise
William A. Donohue
SECTION 2: ORGANIZATIONAL CONFLICT
Introduction to Organizational Conflict
Chapter 9
Conflict Resolution Education: Issues, Answers and Directions
Tricia S. Jones
Chapter 10
Perspectives on Workgroup Conflict and Communication
Marshall Scott Poole
Johny Garner
Chapter 11
Individual and Interactive Processes in Organizational Conflict
Anne Maydan Nicotera & Laura Kathleen Dorsey
Chapter 12
Work/Life Conflict
Erika L. Kirby, Stacey M. Wieland, & Chad McBride
Chapter 13
Managing Organizational Conflicts
David B. Lipsky & Ronald L. Seeber
SECTION 3: COMMUNITY CONFLICT
Introduction to Community Conflict
Chapter 14
Moral Conflict
Stephen Littlejohn
Chapter 15
Environmental Conflict Communication
Tarla Rai Peterson & Rebecca Royer Franks
Chapter 16
The Emerging Field of Crisis/Hostage Negotiation: A Communication-Based Perspective
Randall R. Rogan & Mitchell G. Hammer
Chapter 17
Managing Racial/Ethnic Conflict for Community Building
Wallace Warfield
Chapter 18
Critical Approaches to Community Conflict in Developing Countries: A Case Study of India
Krishna Kandath
Chapter 19
Dialogue, Conflict, and Community
J. Kevin Barge
SECTION 4: INTERCULTURAL/INTERNATIONAL CONFLICT
Introduction to Intercultural/International Conflict
Chapter 20
Historical, Political, and Spiritual Factors for Conflict: Understand Conflict Perspectives and Communication in the Muslim world, China, Colombia, and South Africa
John G. Oetzel, Bibiana Arcos, Phola Mabizela, Michael Weinman, & Qin Zhang
Chapter 21
Interracial and Interethnic Conflict and Communication in the United States
Mark P. Orbe & Melodi A. Everett
Chapter 22
Media and International Conflict
Eytan Gilboa
Chapter 23
Building Peace in Divided Societies: The Role of Intergroup Dialogue
Benjamin J. Broome & Ann-Sofi Jakobsson Hatay
Chapter 24
International/Intercultural Conflict Resolution Training
Susan W. Coleman & Ellen Raider
Chapter 25
Explaining Intercultural Conflict: Promising Approaches and Future Directions
Stella Ting-Toomey & Jiro Takai
CONCLUSION
Chapter 26
Conflict Communication in Contexts: A Social Ecological Perspective
John G. Oetzel, Stella Ting-Toomey, & Susana Rinderle
ER  -