The SAGE handbook of conflict communication: integrating theory, research, and practice/ 
edited by John G. Oetzel, Stella Ting-Toomey. 
 - Thousand Oaks, Calif. :  Sage Publicatios,  c2006. 
 - xvi, 792 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/>INTRODUCTION<br/>Introduction<br/>Chapter 1<br/>Definitions and Approaches to Conflict and Communication<br/>Linda L. Putnam<br/>Chapter 2<br/>Quantitative Methods for Conflict Communication Research, with Special Reference to Culture<br/>Edward L. Fink, Deborah A. Cai, & Qi Wang<br/>SECTION 1: INTERPERSONAL CONFLICT<br/>Introduction to Interpersonal Conflict<br/>Chapter 3<br/>Conflict, Emotion, and Communication<br/>Laura K. Guerrero & Angela G. La Valley<br/>Chapter 4<br/>Social Cognition Approaches to Understanding Interpersonal Conflict and Communication<br/>Michael E. Roloff & Courtney Waite Miller<br/>Chapter 5<br/>Conflict in Dating and Marital Relationships<br/>John P. Caughlin & Anita Vangelisti<br/>Chapter 6<br/>Family Conflict Communication<br/>Ascan Koerner & Mary Anne Fitzpatrick<br/>Chapter 7<br/>Managing Conflict in a Competent Manner: <br/>A Mindful Look at Events that Matter<br/>Daniel J. Canary & Sandra J. Lakey<br/>Chapter 8<br/>Managing Interpersonal Conflict: The Mediation Promise<br/>William A. Donohue<br/>SECTION 2: ORGANIZATIONAL CONFLICT<br/>Introduction to Organizational Conflict<br/>Chapter 9<br/>Conflict Resolution Education: Issues, Answers and Directions<br/>Tricia S. Jones<br/>Chapter 10<br/>Perspectives on Workgroup Conflict and Communication<br/>Marshall Scott Poole<br/>Johny Garner<br/>Chapter 11<br/>Individual and Interactive Processes in Organizational Conflict<br/>Anne Maydan Nicotera & Laura Kathleen Dorsey<br/>Chapter 12<br/>Work/Life Conflict<br/>Erika L. Kirby, Stacey M. Wieland, & Chad McBride<br/>Chapter 13<br/>Managing Organizational Conflicts<br/>David B. Lipsky & Ronald L. Seeber<br/>SECTION 3: COMMUNITY CONFLICT<br/>Introduction to Community Conflict<br/>Chapter 14<br/>Moral Conflict<br/>Stephen Littlejohn<br/>Chapter 15<br/>Environmental Conflict Communication<br/>Tarla Rai Peterson & Rebecca Royer Franks<br/>Chapter 16<br/>The Emerging Field of Crisis/Hostage Negotiation: A Communication-Based Perspective<br/>Randall R. Rogan & Mitchell G. Hammer<br/>Chapter 17<br/>Managing Racial/Ethnic Conflict for Community Building<br/>Wallace Warfield<br/>Chapter 18<br/>Critical Approaches to Community Conflict in Developing Countries: A Case Study of India<br/>Krishna Kandath<br/>Chapter 19<br/>Dialogue, Conflict, and Community<br/>J. Kevin Barge<br/>SECTION 4: INTERCULTURAL/INTERNATIONAL CONFLICT<br/>Introduction to Intercultural/International Conflict<br/>Chapter 20<br/>Historical, Political, and Spiritual Factors for Conflict: Understand Conflict Perspectives and Communication in the Muslim world, China, Colombia, and South Africa<br/>John G. Oetzel, Bibiana Arcos, Phola Mabizela, Michael Weinman, & Qin Zhang<br/>Chapter 21<br/>Interracial and Interethnic Conflict and Communication in the United States<br/>Mark P. Orbe & Melodi A. Everett<br/>Chapter 22<br/>Media and International Conflict<br/>Eytan Gilboa<br/>Chapter 23<br/>Building Peace in Divided Societies: The Role of Intergroup Dialogue<br/>Benjamin J. Broome & Ann-Sofi Jakobsson Hatay<br/>Chapter 24<br/>International/Intercultural Conflict Resolution Training<br/>Susan W. Coleman & Ellen Raider<br/>Chapter 25<br/>Explaining Intercultural Conflict: Promising Approaches and Future Directions<br/>Stella Ting-Toomey & Jiro Takai<br/>CONCLUSION<br/>Chapter 26<br/>Conflict Communication in Contexts: A Social Ecological Perspective<br/>John G. Oetzel, Stella Ting-Toomey, & Susana Rinderle 
<br/><br/><label>ISBN: </label>0761930450 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Social conflict.<br/>Communication in the social sciences.
<br/><br/><label>Dewey Class. No.: </label>303.6  / OET/S