TY - BOOK AU - Leseure, Michel TI - Key concepts in operations management SN - 9781848607316 (hbk.) U1 - 658.1554 PY - 2010/// CY - Los Angeles PB - SAGE KW - Production management N1 - Introduction -- The Operations Function -- Operations -- System -- Output -- Service Science -- Customers -- Technology -- Co-ordination -- Planning and Control -- Integration -- Risk -- Theory -- Operations Strategy -- Performance -- Operations Strategy -- Operations Strategy Process -- Trade-offs -- Location -- Capacity -- Process -- Layout -- Technology Management -- Flexibility -- Real Options -- Innovation Management -- Managing Innovation -- New Product Development -- New Service Development -- Platform -- Process Management -- Process Management -- Work -- Learning Curves -- Outsourcing -- Quality -- Quality -- Quality Management -- Statistical Process Control -- ISO 9000 -- Six Sigma -- Kaizen -- Inventory -- Inventory -- Inventory Systems -- Material Requirements Planning -- Just-in-Time Inventory -- Planning and Control -- Forecasting -- Aggregate Production Planning -- Scheduling -- Project Planning -- Waiting Line Management -- Reverse Logistics -- Yield -- Integrated Management Frameworks -- Total Quality Management (TQM) -- Throughput -- Responsiveness -- Time-based Competition -- Lean -- Agility -- Supply Chain ER -