TY  - BOOK
AU  - Stevens,Andrew J.R.
TI  - Call centers and the global division of labor : a political economy of post-industrial employment and union organizing
SN  - 9780415659130 (hardback)
U1  - 381 
PY  - 2014///
CY  - New York
PB  - Routledge
KW  - Call centers
KW  - Canada
KW  - India
KW  - Telecommunication
KW  - Employees
KW  - Labor unions
KW  - SOCIAL SCIENCE / Sociology / General
KW  - BUSINESS & ECONOMICS / Outsourcing
KW  - BUSINESS & ECONOMICS / Labor
N1  - 1. Introduction. 2. The globalization of knowledge work. 3. The political economy of offshoring. 4. The global division of call center work. 5. India: Labor organizing offshore. 6. Centers of steel. 7. Global division of knowledge labor, global unionism. 8. Conclusion
ER  -