TY - BOOK AU - Peters, Thomas J. AU - Waterman, Robert H. TI - In search of excellence: lessons from america's best-run companies SN - 9780060548780 U1 - 658.00973 PY - 2006/// CY - New York PB - Collins KW - Industrial management -- United States. KW - United States KW - Industrial management. N1 - PART I: THE SAVING REMNANT 1.Successful American companies -- PART II: TOWARD NEW THEORY 2. The rational model -- 3.Man waiting for motivation -- PART III: BACK TO BASICS 4.Managing ambiguity and paradox -- 5.A bias for action -- 6.Close to the customer -- 7.Autonomy and entrepreneurship -- 8.Productivity through people -- 9.Hands-on, value-driven -- 10.Stick to the knitting -- 11.Simple form, lean staff -- 12.Simultaneous loose-tight properties. ER -