In search of excellence: lessons from america's best-run companies/
Thomas J. Peters and Robert H. Waterman.
- New York: Collins, 2006.
- 360p.
PART I: THE SAVING REMNANT 1.Successful American companies --
PART II: TOWARD NEW THEORY 2. The rational model -- 3.Man waiting for motivation --
PART III: BACK TO BASICS 4.Managing ambiguity and paradox -- 5.A bias for action -- 6.Close to the customer -- 7.Autonomy and entrepreneurship -- 8.Productivity through people -- 9.Hands-on, value-driven -- 10.Stick to the knitting -- 11.Simple form, lean staff -- 12.Simultaneous loose-tight properties.
9780060548780
Industrial management -- United States. United States. Industrial management.