TY  - BOOK
AU  - Berk, Joseph.
AU  - Berk, Susan.
TI  - Quality management for  the technology sectors
SN  - 0750673168
U1  - 658.562 
PY  - 2000///
CY  - New Delhi
PB  - Newnes
KW  - Quality control
KW  - Factory management
KW  - Quality control--Standards
N1  - Preface; 
Chapter 1. Managing for Quality in the High Tech Environment; 
Chapter 2. The Continuous Improvement Concept; 
Chapter 3. Finding Your Customers; 
Chapter 4. Quality Measurement Systems; 
Chapter 5. Problem Solving; 
Chapter 6. Systems Failure Analysis; 
Chapter 7. Employee Involvement and Empowerment; 
Chapter 8. Corrective Action Boards and Focus Teams; 
Chapter 9. Statistics for Nonstatisticians; 
Chapter 10. Statistical Process Control; 
Chapter 11. ANOVA, Taguchi, and Other Design of Experiments Techniques; Chapter 12. Quality Function Deployment
ER  -