Berk, Joseph. <br/><br/>
Quality management for  the technology sectors/ 
Joseph Berk and Susan Berk 
 - New Delhi:  Newnes,  2000. 
 - ix, 208 p. :  ill. ;  24 cm. 
<br/><br/>Preface; <br/>Chapter 1. Managing for Quality in the High Tech Environment; <br/>Chapter 2. The Continuous Improvement Concept; <br/>Chapter 3. Finding Your Customers; <br/>Chapter 4. Quality Measurement Systems; <br/>Chapter 5. Problem Solving; <br/>Chapter 6. Systems Failure Analysis; <br/>Chapter 7. Employee Involvement and Empowerment; <br/>Chapter 8. Corrective Action Boards and Focus Teams; <br/>Chapter 9. Statistics for Nonstatisticians; <br/>Chapter 10. Statistical Process Control; <br/>Chapter 11. ANOVA, Taguchi, and Other Design of Experiments Techniques; Chapter 12. Quality Function Deployment. 
<br/><br/><label>ISBN: </label>0750673168 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>Factory management<br/>Quality control--Standards
<br/><br/><label>Dewey Class. No.: </label>658.562  / BER/Q