Introduction to industrial organisational psychology/
Ronald E. Riggio
- 5th ed.
- New Jersey: Pearson, 2008.
- xxi, 554 p. : ill. ; 24 cm.
PREFACE xvi PART ONE INTRODUCTION In this first section we discuss the field of industrial/organizational psychology, learn what it is, and examine its history. The second chapter is an overview of social scientific research methods, and how this methodology is used by I/O psychologists. This section sets the groundwork for what is to come. 1. Introduction: Definitions and History 1 2. Research Methods in Industrial/Organizational Psychology 18 PART TWO PERSONNEL ISSUES In these four chapters we will take a "tour" of personnel functions in organizations. We will examine how jobs are analyzed, how workers are recruited and selected for jobs, how workers' job performance is evaluated, and, finally, how workers are trained. 3. Job Analysis 54 4. Employee Selection 79 5. Evaluating Employee Performance 123 6. Employee Training and Development 152 PART THREE WORKER ISSUES These three chapters will examine important psychological states that influence employee work behavior: the motivation to work, the satisfaction one gets from a job, and the stress that occurs because of job demands. These three states represent the vital issues of why people work and what happens to them internally because of work rewards and demands. 7. Motivation 183 8. Job Satisfaction and Positive Employee Attitudes & Behaviors 213 9. Worker Stress and Negative Employee Attitudes & Behaviors 245 PART FOUR WORK GROUP AND ORGANIZATIONAL ISSUES In the next five chapters we will examine how workers interact in the formation of work groups and larger work organizations. The study of this interaction of workers and work groups comprises a good part of the area within I/O psychology known as organizational psychology. In reviewing organizational issues, we will start small, looking at communication between two workers, and finish big, examining how large work organizations are designed and structured. 10. Communication in the Work Place 276 11. Group Processes in Work Organizations 305 12. Leadership 339 13. Influence, Power, and Politics 372 14. Organizational Structure, Culture, and Development 401 PART FIVE RELATED AREAS In this chapter we look at two areas related to I/O Psychology. 15. Human Factors and Occupational Health Psychology 439 GLOSSARY 462 REFERENCES 475 INDEX 536 CONTENTS PREFACE xvi Part One Introduction [INSERT NEW DETAILED TABLE OF CONTENTS HERE] REFRENCES 475 CREDITS 533 NAME INDEX 536 SUBJECT INDEX 546