TY - BOOK AU - Singh, U.K. AU - Sudarshan, K. N. TI - Quality education SN - 8171413366 U1 - 370.11 PY - 2004/// CY - New Delhi PB - Discovery Publishing House N1 - 1. Total Quality Management in the Educational Context -- 2. Internal customer and Supplier Relationship -- 3. Developing Managerial Capabilities in Education -- 4. Educational Leadership for Quality -- 5. Appraisal and Equal Opportunities -- 6. Student Satisfaction and Perceptions of Quality -- 7. Strategies for Management Development: Towards Coherence? -- 8. quality in Further Education : An Unchanging Agenda -- 9. Concept of Quality -- 10. Total Quality Management in education -- 11. The Management of Time -- 12. Developing Quality in education -- 13. Quality of Assessment -- 14. The Research Agenda -- 15. Total Quality Management in Education and Training Context -- 16. Educational Standards and Effectiveness -- 17. Towards Quality management in Training Design -- Index ER -