Tour operators and operations: development, management and responsibility / by Jakki Holland, David Leslie.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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Central Library, Sikkim University | 910.68 HOL/T (Browse shelf(Opens below)) | Available | 47440 | ||
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Central Library, Sikkim University | 910.68 HOL/T (Browse shelf(Opens below)) | Available | 47523 |
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910.68 FAY/K Knowledge management in tourism : policy and governance applications / | 910.68 HOL/B The business of tourism / | 910.68 HOL/B The business of tourism / | 910.68 HOL/T Tour operators and operations: development, management and responsibility / | 910.68 HOL/T Tour operators and operations: development, management and responsibility / | 910.68 LAW/T Tourist destination governance : practice, theory and issues / | 910.68 MAN/M Mechanization horticulture/ |
Includes bibliographical references and index.
Introduction -- The package holiday and the rise of the tour operator -- The operating environment -- Product development -- Small and medium sized tour operators -- Customer service -- Financial planning : pricing the package -- Tour operators and key travel regulations (with David Grant) -- Distribution(place) -- Marketing -- Human resources and managing the workforce -- Crisis management -- A look ahead : challenges and issues.
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