Effective business communication/ Herta A Murphy, Herbert W. Hildebrandt, Jane P. Thomas
Material type: TextPublication details: New Delhi: Tata McGraw Hill. 2010Edition: 7th EdDescription: 619 p. ill 27 cmISBN: 9780070187757Subject(s): Business communication | Communication in management | Commercial correspondenceDDC classification: 650Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
General Books | Central Library, Sikkim University General Book Section | 650 MUR/E (Browse shelf(Opens below)) | Available | P18719 |
Effective Communications in Business
1. Importance and Benefits of Effective Communication
Ancient Heritage for Communication Principles
Life blood" of Every Organization
Benefits of Effective Communication in Your Career
Challenge of Communication •in the Global Market
2. Components of Communication
Context
Sender-Encoder
Message
Medium
Receiver-Decoder
Feedback
3. Concepts and Problems of Communication
Conventions of M eaning
Perceptions of Reality
Values,Attitudes, and Opinions
The Seven C's of Effective Communication
1. Completeness
Provide All Necessary In formation
Answer All Questions Asked
Give Something Extra, When Desirable
2. Conciseness
Eliminate Wordy Expressions
Include Only Relevant Material
Avoid U necessary Repetition
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