Maintaining control: An introduction to the effective management of violence and agression/ Bob Willis and John Gillett

By: Willis, BobContributor(s): Gillet, JohnMaterial type: TextTextPublication details: London: Arnold, 2003Description: 149 pISBN: 9780340810361Subject(s): Medical personnel | Violence in hospitals | Safety measures | Medical personnel | Violence againstDDC classification: 303.6068
Contents:
2 Causative factors 8 -- 3 Awareness 23 -- 4 Fear management and responses 38 -- 5 Verbal confrontations and communication 43 -- 6 Responsibility and accountability 66 -- 7 Non-aversive breakaway techniques 72 -- 8 Physical interventions 106 -- 9 Understanding and managing diverse behaviours 113 -- 10 Post-incident 116 -- 11 External risk management and personal safety 122.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
General Books General Books Central Library, Sikkim University
General Book Section
303.6068 WIL/M (Browse shelf(Opens below)) Available P14976
Total holds: 0

2 Causative factors 8 --
3 Awareness 23 --
4 Fear management and responses 38 --
5 Verbal confrontations and communication 43 --
6 Responsibility and accountability 66 --
7 Non-aversive breakaway techniques 72 --
8 Physical interventions 106 --
9 Understanding and managing diverse behaviours 113 --
10 Post-incident 116 --
11 External risk management and personal safety 122.

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