Libraries and key performance indicators : (Record no. 216398)
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000 -LEADER | |
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fixed length control field | 04068cam a2200493 i 4500 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | N$T |
019 ## - | |
-- | 999583545 |
-- | 1019684870 |
-- | 1087444614 |
-- | 1229811687 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780081002551 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0081002556 |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
-- | https://id.oclc.org/worldcat/ddc/E44d3t4Q6QYBbHytdvp4qxyRGv |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Appleton, Leo, |
245 10 - TITLE STATEMENT | |
Title | Libraries and key performance indicators : |
Sub title | a framework for practitioners / |
Statement of responsibility, etc. | Leo Appleton. |
300 ## - DESCRIPTION | |
Extent | 1 online resource |
505 0# - FORMATTED CONTENTS NOTE | |
Formatted contents note | What do KPIs have to do with libraries? -- A brief history of evaluation and performance measurement in libraries -- Developing a culture of performance measurement -- Performance measurement in the digital age -- Quantitative methods of performance measurement -- Qualitative methods for performance measurement -- Mixed methods for performance measurement -- An overview of key performance indicators -- How can KPIs be used in performance measurement? -- Case studies -- Using KPIs in your library and information service -- Final reflection performance measurement and performance indicators. |
650 #0 - SUBJECT | |
Keyword | Public libraries |
650 #0 - SUBJECT | |
Keyword | Libraries |
856 40 - ONLINE RESOURCES | |
url | https://www.sciencedirect.com/science/book/9780081002278 |
758 ## - | |
-- | has work: |
-- | Libraries and key performance indicators (Text) |
-- | https://id.oclc.org/worldcat/entity/E39PCGx8vyHQ3j6mFGJmgXYRYX |
-- | https://id.oclc.org/worldcat/ontology/hasWork |
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