Libraries and key performance indicators : (Record no. 216398)

MARC details
000 -LEADER
fixed length control field 04068cam a2200493 i 4500
040 ## - CATALOGING SOURCE
Transcribing agency N$T
019 ## -
-- 999583545
-- 1019684870
-- 1087444614
-- 1229811687
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780081002551
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0081002556
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
-- https://id.oclc.org/worldcat/ddc/E44d3t4Q6QYBbHytdvp4qxyRGv
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Appleton, Leo,
245 10 - TITLE STATEMENT
Title Libraries and key performance indicators :
Sub title a framework for practitioners /
Statement of responsibility, etc. Leo Appleton.
300 ## - DESCRIPTION
Extent 1 online resource
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note What do KPIs have to do with libraries? -- A brief history of evaluation and performance measurement in libraries -- Developing a culture of performance measurement -- Performance measurement in the digital age -- Quantitative methods of performance measurement -- Qualitative methods for performance measurement -- Mixed methods for performance measurement -- An overview of key performance indicators -- How can KPIs be used in performance measurement? -- Case studies -- Using KPIs in your library and information service -- Final reflection performance measurement and performance indicators.
650 #0 - SUBJECT
Keyword Public libraries
650 #0 - SUBJECT
Keyword Libraries
856 40 - ONLINE RESOURCES
url https://www.sciencedirect.com/science/book/9780081002278
758 ## -
-- has work:
-- Libraries and key performance indicators (Text)
-- https://id.oclc.org/worldcat/entity/E39PCGx8vyHQ3j6mFGJmgXYRYX
-- https://id.oclc.org/worldcat/ontology/hasWork

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