Quality and the academic library : (Record no. 216353)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 05001cam a2200433 i 4500 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | N$T |
| 019 ## - | |
| -- | 945135619 |
| -- | 1006980137 |
| -- | 1066494135 |
| -- | 1235824288 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780081001349 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0081001347 |
| 245 00 - TITLE STATEMENT | |
| Title | Quality and the academic library : |
| Sub title | reviewing, assessing and enhancing service provision / |
| Statement of responsibility, etc. | edited by Jeremy Atkinson. |
| 300 ## - DESCRIPTION | |
| Extent | 1 online resource |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 1. Introduction / Jeremy Atkinson -- 2. Quality, Universities and Their Libraries: An Overview / Jeremy Atkinson -- 3. The Institutional HE Quality Perspective / Ann Holmes and Fiona Parsons -- 4. Academic Libraries and Quality Reviews Within the United Kingdom / Gemma Long and Danny Saunders -- 5. Self and Peer Assessment at Maynooth University Library / Helen Fallon and Jon Purcell -- Elements in the Quality Review process / Helen Fallon / Jon Purcell -- Peer Review Report and Quality Improvement Plan 2010 / Helen Fallon / Jon Purcell -- 6. Reviews of Library Services: An Overview / Jeremy Atkinson -- 7. Review of the Cardiff University Health Library Service / Janet Peters, Meg Gorman and Eryl Smith -- 8. Review of Learning Resources, Regent's College London (Now Regent's University London) / Liz Kerr, Jeremy Atkinson and Aldwyn Cooper -- 9. Academic Libraries and Student Support: An Overview / Jeremy Atkinson -- 10. The National Student Survey: The University of Sheffield Library / Martin Lewis and Alison Little -- 11. User Involvement in the Design of New Library Services: Learning from the Application of Codesign on Library Service Design Projects / Jakob Trischler and Kate Kelly -- 12. The Development and Review of Library Customer Service Quality at Loughborough University Library / Matt Cunningham -- 13. Academic Libraries and Research Support: An Overview / Jeremy Atkinson -- 14. Libraries and the Support of University Research / Michael Jubb -- 15. The Durham Difference: Supporting Research at Durham University / Simon Speight -- 16. Research Support Services in South African Academic Libraries / Reggie Raju, Jaya Raju and Glynnis Johnson -- 17. Quality Methods Used by Academic Libraries: An Overview / Jeremy Atkinson -- 18. Reviewing the Value of the SCONUL Statistics: A Case Study / Alison Mackenzi -- 19. User Surveys at the University of Washington Libraries / Steve Hiller and Jackie Belanger -- 20 LibQUAL+: A Qualitative Survey Case Study / Stephen Town -- 21. Doing it Ourselves: A Longitudical Study of Insync at Victoria University Library / Frances O'Neil -- 22. Mystery Shopping Your Way to Improved Customer Service / Elizabeth Kocevar-Weidinger and Candice Banjes-Small -- 23. Measuring Quality in Super-Converged Services / Leo Appleton -- 24. Reviewing and Revising University Library Space: A Case Study at the Loughborough University / Graham Walton -- 25. Implementing the Balanced Scorecard as a Strategic Planning and Performance Management Tool: A Case Study from McMaster University Library / Kathryn Ball and Vivian Lewis -- 26. Libraries and Big Data: A New View on Impact and Affect / Margie Jantti -- 27. Reflections on Quality and Academic Libraries / Jeremy Atkinson. |
| 650 #0 - SUBJECT | |
| Keyword | Academic libraries |
| 650 #0 - SUBJECT | |
| Keyword | Academic libraries |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Atkinson, P. J., |
| 856 40 - ONLINE RESOURCES | |
| url | https://www.sciencedirect.com/science/book/9780128021057 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| -- | https://id.oclc.org/worldcat/entity/E39PCjxBrJVTFTxG4PvH4PpKFq |
| 758 ## - | |
| -- | has work: |
| -- | Quality and the academic library (Text) |
| -- | https://id.oclc.org/worldcat/entity/E39PCFy8xYjfRjxgDVYXyY8FXd |
| -- | https://id.oclc.org/worldcat/ontology/hasWork |
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