Managing your library and its quality : (Record no. 216269)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 04200cam a2200517Ma 4500 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | AU@ |
| 019 ## - | |
| -- | 865332908 |
| -- | 880640670 |
| -- | 904207800 |
| -- | 1162023160 |
| -- | 1259122634 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781780632797 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1780632797 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1843346540 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781843346548 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Balague, Nuria. |
| 245 10 - TITLE STATEMENT | |
| Title | Managing your library and its quality : |
| Sub title | the ISO 9001 way / |
| Statement of responsibility, etc. | Nuria Balague and Jarmo Saarti. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Witney : |
| Name of publisher, distributor, etc. | Chandos Publishing (Oxford) Ltd, |
| Date of publication, distribution, etc. | 2011. |
| 300 ## - DESCRIPTION | |
| Extent | 1 online resource (1 ebook (230 pages)) |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Part 1. Quality management issues and the use of ISO 9001 in the library environment -- 1. Quality approaches -- 2. The ISO standards -- 3. Origin and evolution of the ISO 9000 standard -- 4. Which libraries use the ISO 9001 and why -- Part 2. Building your library's quality management system according to the ISO 9001 standard -- 5. Introduction -- 6. Quality management systems -- requirements -- 7. Normative reference -- 8. Terms and definitions -- 9. Quality management system -- 10. Management responsibility -- 11. Resource management -- 12. Product realisation -- 13. Measurement, analysis and improvement -- 14. The certification process -- 15. Further ideas for improving the quality management system. |
| 650 #0 - SUBJECT | |
| Keyword | ISO 9001 Standard. |
| 650 #0 - SUBJECT | |
| Keyword | Libraries |
| 650 #0 - SUBJECT | |
| Keyword | Libraries |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Saarti, Jarmo. |
| 856 40 - ONLINE RESOURCES | |
| url | https://www.sciencedirect.com/science/book/9781843346548 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| -- | https://id.oclc.org/worldcat/entity/E39PBJdcBkGkhPmtfYhhVf9hpP |
| 758 ## - | |
| -- | has work: |
| -- | Managing your library and its quality (Text) |
| -- | https://id.oclc.org/worldcat/entity/E39PCGmPcc6mhy87pKCMDQDkTb |
| -- | https://id.oclc.org/worldcat/ontology/hasWork |
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