Services marketing: remainder of title people, technology, strategy/ (Record no. 164634)
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000 -LEADER | |
---|---|
fixed length control field | 00651nam a2200205Ia 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788131725979 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | CUS |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Item number | LOV/S |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Lovelock, Christopher |
245 #0 - TITLE STATEMENT | |
Title | Services marketing: remainder of title people, technology, strategy/ |
Statement of responsibility, etc. | Christopher Lovelock, Jochen Wirtz and Jayanta Chatterjee. |
250 ## - EDITION STATEMENT | |
Edition statement | 6th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | Chennai: |
Name of publisher, distributor, etc. | Pearson, |
Date of publication, distribution, etc. | 2007. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xx, 637p.; |
Other physical details | charts; |
Dimensions | 28 cm. |
650 ## - SUBJECT | |
Keyword | Service industries |
650 ## - SUBJECT | |
Keyword | Marketing. |
650 ## - SUBJECT | |
Keyword | Customer services. |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Wirtz, Jochen |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Chatterjee, Jayanta |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | General Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Accession number | Date last seen | Date last checked out | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Central Library, Sikkim University | Central Library, Sikkim University | General Book Section | 29/08/2016 | 658.8 LOV/S | P19546 | 13/08/2024 | 13/08/2024 | General Books |