Total quality management/ (Record no. 150559)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00344nam a2200133Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788120328839 |
| -- | 8120328833 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | CUS |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4013 |
| Item number | BES/T |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Besterfield, Dale H. |
| 245 #0 - TITLE STATEMENT | |
| Title | Total quality management/ |
| Statement of responsibility, etc. | Dale H. Besterfield |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi: |
| Name of publisher, distributor, etc. | Pearson, |
| Date of publication, distribution, etc. | 2008. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 652 p. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | I. PRINCIPLES And PRACTICES. <br/>1. Introduction. <br/>2. Leadership. <br/>3. Customer Satisfaction. <br/>4. Employee Involvement. <br/>5. Continuous Process Improvement. <br/>6. Supplier Partnership. <br/>7. Performance Measures. <br/>II. TOOLS AND TECHNIQUES. <br/>8. Benchmarking. <br/>9. Information Technology. <br/>10. Quality Management Systems. <br/>11. Environmental Management Systems. <br/>12. Quality Function Deployment (QFD). <br/>13. Quality By Design. <br/>14. Failure Mode and Effect Analysis (FMEA). <br/>15. Products Liability. <br/>16. Total Productivity Maintenance. <br/>17. Management Tools. <br/>18. Statistical Process Control (SPC). <br/>19. Experimental Design. <br/>20. Taguchi's Quality Engineering. <br/>Appendix. <br/>References. <br/>Index. |
| 650 ## - SUBJECT | |
| Keyword | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Accession number | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library, Sikkim University | Central Library, Sikkim University | General Book Section | 28/08/2016 | 658.4013 BES/T | P05224 | 28/08/2016 | General Books |