Ethics management in libraries and other information services /

P�erez Pulido, Margarita,

Ethics management in libraries and other information services / Margarita P�erez Pulido. - Cambridge, MA : Chandos Publishing, [2018] - 1 online resource - Chandos information professional series . - Chandos information professional series. .

Includes bibliographical references and index.

Why Implement Organisational Ethics? -- Context of Sustainability -- Social Responsibility in Organisations -- Ethical Management Model in Organisations -- Case Study -- References -- Individual, Professional and Organisational Ethics -- Public Sector Ethics -- Values -- Ethical Conflicts Resolution and Decisions Making -- Case Study -- References -- Ethical Dimension in Libraries and Other Organisational Information Services -- Deontological Codes of the Profession -- Deontological Code of the Organisation -- Stakeholders Theory -- Elaboration of a Code of Ethics for the Organisation -- Case Study -- References -- Quality Management Contribution to the Ethical Behaviour of the Organisation -- Basic Principles of the Quality Management -- Ethical Implications in the ISO Standards 9001:2008 and 9001:2015 -- Context of the Organisation -- Stakeholders -- Processes -- Leadership -- Planning -- Support -- Operation -- Performance Evaluation -- Improvement -- Ethical Implications of the EFQM Model -- Leadership -- Strategy -- People -- Partnerships and Resources -- Processes, Products and Services -- Customer Results -- People Results -- Society Results -- Key Results -- Case Study -- References -- ISO 26000:2010 Guidance on Social Responsibility: Concept and Practical Application -- Principles of the Social Responsibility -- Accountability -- Transparency -- Ethical Behaviour -- Respect for Stakeholder Interests -- Respect for the Rule of Law -- Respect for International Norms of Behaviour -- Respect for Human Rights -- Social Responsibility Core Subjects -- Organisational Governance -- Human Rights -- Labour Practices -- Environment -- Fair Operating Practices -- Consumer Issues -- Community Involvement and Development -- How to Implement Social Responsibility in an Organisation -- Towards a Social Responsibility Certification -- Case Study -- References. Machine generated contents note: 1. 2. 3. 4. 5. Principle 1 Principle 2 Principle 3 Principle 4 Principle 5 Principle 6 Principle 7 Subject 1 Subject 2 Subject 3 Subject 4 Subject 5 Subject 6 Subject 7

0081018959 9780081018958 0081018940 9780081018941


Library administration--Moral and ethical aspects.

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