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Reinventing public service delivery in India: selected case studies/ edited by Vikram K. Chand - New Delhi: SAGE, 2006. - 404 p.

1. Institutional innovations in public service delivery in India : cases and lessons / Vikram K. Chand --
2. Promoting competition in India's telecom sector / Rahul Mukherji --
3. Electronic delivery of citizen services : Andhra Pradesh's E-Seva model / Subhash Bhatnagar --
4. Transforming service delivery in an Indian state : reform at the department of registration and stamps in Maharashtra / Jonathan Caseley --
5. Making service delivery reforms work : the Bangalore experience / Suresh Balakrishnan --
6. Rogi Kalyan Samitis : a case study of hospital reforms in Madhya Pradesh / Rajeev Sadanandan and N. Shiv Kumar --
7. Rajasthan's experience in improving service delivery in education / Prema Clarke and Jyotsna Jha --
8. The political economy of the public distribution system in Tamil Nadu / A. K. Venkatsubramanian --
9. Human development in Tamil Nadu and Karnataka : a comparison / Sangeeta Goyal --
10. Anti-corruption in India : issues and strategies / Vikram Menon --
11. Electoral finance reform : the relevance of international experience / E. Sridharan.

ISBN: 9780761934899

Subjects--Topical Terms:
Municipal services
County services