Tourism supply chain management /
Song, Haiyan.
Tourism supply chain management / Haiyan Song. - 1st ed. - London ; New York : Routledge, 2012. - xiv, 202 p. : ill. ; 24 cm.
Includes bibliographical references (p. [184]-196) and index.
1. Introduction to Tourism Supply Chain Management 2. Demand Management and Forecasting 3. Tourism Supply Chain Coordination 4. Tourism Supply Chain Competition 5. Chain versus Chain Competition 6. Tourism Distribution Channels 7. Capacity and Inventory Issues in TSCM 8. Customer Relationship Management in TSCs 9. Information Communication Technologies and TSCM
9780415581561
Tourism--Management.
Hospitality industry--Management.
Business logistics.
910.687 / SON/T
Tourism supply chain management / Haiyan Song. - 1st ed. - London ; New York : Routledge, 2012. - xiv, 202 p. : ill. ; 24 cm.
Includes bibliographical references (p. [184]-196) and index.
1. Introduction to Tourism Supply Chain Management 2. Demand Management and Forecasting 3. Tourism Supply Chain Coordination 4. Tourism Supply Chain Competition 5. Chain versus Chain Competition 6. Tourism Distribution Channels 7. Capacity and Inventory Issues in TSCM 8. Customer Relationship Management in TSCs 9. Information Communication Technologies and TSCM
9780415581561
Tourism--Management.
Hospitality industry--Management.
Business logistics.
910.687 / SON/T