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Soft skills for hospitality/

Devendra, Amitabh

Soft skills for hospitality/ Amitabh Devendra - New Delhi: OUP, 2015. - xviii, 340 p. paperback

1. Overview of soft skills for hospitality
2. Self-management skills
3.Communication skills
4. Problem-solving and critical thinking
5. Negotiating skills and conflict resolution
6.Leadership Skills

ISBN: 9780199458844

Dewey Class. No.: 647.94068 / DEV/S

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