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Working anger: preventing and resolving conflict on the job/

Efron, Ronald T. Potter

Working anger: preventing and resolving conflict on the job/ Ronald T. Potter Efron - Delhi : New Age Books, 2001. - 176p. ; 23cm.

1 Three Goals: Prevent, Reduce, and Resolve
2 Preventing Useless Anger and Harmful
Conflict
3 Anger and Conflict Reduction
4 Conflict Resolution
5 The Threat of Violence
6 Do You Have an Anger Problem?
7 Beyond Technique: A Journey of Head
and Heart

ISBN: 9788178220253

Subjects--Topical Terms:
Anger in the workplace.
Conflict management.

Dewey Class. No.: 152.47 / EFR/W

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