Quality education/

Singh, U.K.

Quality education/ U.K. Singh and K. N. Sudarshan - New Delhi: Discovery Publishing House, 2004. - 266 p.

1. Total Quality Management in the Educational Context -- 2. Internal customer and Supplier Relationship -- 3. Developing Managerial Capabilities in Education -- 4. Educational Leadership for Quality -- 5. Appraisal and Equal Opportunities -- 6. Student Satisfaction and Perceptions of Quality -- 7. Strategies for Management Development: Towards Coherence? -- 8. quality in Further Education : An Unchanging Agenda -- 9. Concept of Quality -- 10. Total Quality Management in education -- 11. The Management of Time -- 12. Developing Quality in education -- 13. Quality of Assessment -- 14. The Research Agenda -- 15. Total Quality Management in Education and Training Context -- 16. Educational Standards and Effectiveness -- 17. Towards Quality management in Training Design -- Index

8171413366

370.11 / SIN/Q
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