Section 1. Introduction -- Managing in today's libraries -- The evolution of management thought -- Change : the innovative process -- Section 2. Planning -- Strategic planning, decision making and policy -- Planning and maintaining library facilities -- Marketing information services -- Section 3. Organizing -- Organizations and organizational culture -- The fundamentals of organization : specialization and coordination -- Designing adaptive organizational structures -- Section 4. Human resources -- Staffing the library -- The human resources functions in the library -- Other issues in human resource management -- Section 5. Leading -- Motivation in the workplace -- Organizational leadership -- Professional ethics -- Organizational communication -- Empowering employees through the use of teams -- Section 6. Coordinating -- Evaluating organizational performance -- Library finance and budgets -- Library fundraising (development) and grant writing -- Section 7. Managing in the 21st century -- Managers : the next generation.